Privacy Policy

Who we are

DIA & ISIK Holdings Ltd is a technology, telecommunications, and business-development group registered in Wakiso, Uganda. This policy explains how we handle personal information when you use our website, contact forms, billing product pages, or related support channels.

Information we receive

When you contact us or request a quote, we may receive your name, organisation, email address, phone or WhatsApp number, chosen service, project details, and any files or messages you send. We may also receive basic technical data such as browser type, approximate location derived from IP, and page paths when analytics is enabled.

How we use it

We use submitted information to respond to enquiries, prepare quotations, deliver support, improve the website, and communicate about services you requested. We do not sell personal information. Operational metrics shown on product pages (for example billing statistics) are illustrative or aggregated and are not tied to individual visitors unless you are a signed-in customer of that product.

Service providers

We may use hosting (including Vercel), email, WhatsApp, analytics, form handling, Supabase, and payment providers to operate the site and respond to you. These providers process information under their own terms and security controls. We only share what is needed to provide the service you requested.

Retention and choices

We retain information only as reasonably needed for the purpose collected, legal obligations, and service records. You can ask us to update or delete your personal information by emailing diaholdings256@gmail.com. We will respond within a reasonable time subject to legal and operational constraints.

Security

We apply practical safeguards appropriate to a static marketing site and intake forms. No method of transmission or storage is perfectly secure; please avoid sending highly sensitive credentials through public forms.

Contact

For privacy questions, use our inquiries page or email diaholdings256@gmail.com.